Our commitments

The Tourist Office’s commitments

A tourist office that is accredited, certified and committed to an eco-responsible approach.

The Menton, Riviera & Merveilles Community Tourist Office was awarded the “Destination of Excellence” label in September 2026 and is committed to promoting excellence in tourism within its area.

This accreditation is fully in line with our strategic vision for sustainable and attractive tourism.

Destination of Excellence Award

Our Quality Approach

Quality at the heart of the tourism industry. The tourism sector – and in particular the Menton, Riviera & Merveilles destination – strives to offer a warm welcome and high-quality services that are as closely tailored as possible to the needs of our tourists.

The Menton, Riviera & Merveilles Tourist Office holds the ‘Destination of Excellence’ label, to which it is committed:

To provide comprehensive, tailored and digital tourist information in several languages.
To offer a warm, personalised and tailored welcome in several languages.
Offer promotional products and opportunities to explore the region.
To integrate sustainable development into its activities.
Take account of feedback, comments and complaints.

To increase their visibility.
Promote their business to the media, visitors and tour operators.
Promote their business by drawing on our commercial strategy and quality approach.

To enhance their appeal to tourists.
Manage the Tourist Information Offices located across the region.
Involve them in discussions aimed at improving quality.

Our commitments for sustainable development

Far from the bling-bling of the Côte d'Azur, Menton, Riviera & Merveilles is "Green" in essence. Between the Mediterranean Sea and the Mercantour Park, between...

Famille Plus:

Activities, tours, accommodation or restaurants: the scheme recognises businesses that go the extra mile to cater for families, offering services, facilities and amenities suited to both children and parents.

Discover our ‘Famille Plus’ accredited establishments

Accueil Vélo :

The ‘Accueil Vélo’ label identifies businesses that offer a warm welcome and services tailored to cycle tourists. With practical information, facilities and services dedicated to cyclists, these accredited establishments make stopovers and holidays on two wheels easier.

Find our ‘Accueil Vélo’ accredited establishments

In Menton, at Riviera & Merveilles, the quality of the welcome is tailored to your travel style. Meet professionals who are committed to achieving quality accreditation to offer you services tailored to your needs.

Destination professionals Tourism Quality Mark

In line with our objectives for quality of hospitality, we encourage you to give preference to establishments that hold this national quality mark.

Tourism professionals who hold the mark are committed to:

A warm welcome
Attentive staff
Proficiency in foreign languages
Personalised services
Clear and accurate information
Guaranteed cleanliness and comfort
Discovering a destination
Your feedback taken on board

Help us to make progress by sharing your views with us

Because the quality of the welcome we offer is essential for our region, we have introduced a quality monitoring system and are committed to the ‘Quality Tourism’ initiative; we take note of all the feedback we receive and work with our partners in the sector to address any areas for improvement.

Our team is on hand to provide you with the best possible information about our destination, Menton, Riviera & Merveilles.

Our destination, Menton, Riviera & Merveilles, draws inspiration from you to offer even more leisure activities!!

After your visit to the Menton, Riviera & Merveilles area, if you would like to share any feedback – whether positive or negative – with us, please fill in a feedback form and/or complete a questionnaire.

The Executive Committee

List of decisions taken by the legal representative of the Menton, Riviera & Merveilles Community Tourist Office:

Decision	Title	Date of the decision	Date of publication
No. 2026/18	Selection of a banking institution and arrangement of a working capital facility.	25/09/2026	30/09/2026